Technical Support
(toll free) 1.888.238.4367
Email: Technical Support
Emailing Tech Support will place your request in cue. You will receive an immediate email with your trouble ticket number.
Escalation List
SkyPort is dedicated to providing the best possible service and support to our customers. Our Escalation List is designed to help customers seeking support to contact the appropriate team, resulting in quicker service.
Commissioning, Moves, Changes and Trouble Issues
SkyPort Network Operations Center - 832.448.1030
1st Level of Escalation
Dan Murphy, Teleport Manager
Email: dan.murphy@skyportglobal.com
Office: 832.448.1030
2nd Level of Escalation
Brian Skimmons, Chief Operating Officer
Email: brian.skimmons@lavellsystems.com
Office: 703.476.1939
Mobile: 240.277.4112
For all billable changes (purchasing, bandwidth upgrade/downgrade, etc) please contact your Account Manager